For producers · Tools
Plant outages
If your plant stops or produces less, for maintenance or because of a fault, let us know straight away. The trader that takes your energy has to reschedule its feed-in to the grid: without notice, penalties may apply.
When to report it
As soon as you know. For scheduled maintenance, at least 48 hours before it starts: that is the notice traders ask for.
How to report it
One channel only: the form
It is the only way to report a plant outage to us. No extra emails or phone calls are needed.
It asks for the data that is needed
The form guides you to give all the relevant details of the outage: your report is complete the first time.
It reaches your trader on its own
The data you enter is sent automatically to each plant’s trader.
The form
The page changes, not the process
The form is the same as today, at the same address. If you already use it, there is nothing new to learn.
A question about the form: info@ekapro.it · +39 0575 1400005